Duane Reade - DR pharma refuses to let me use co. coupon
I just started on a new statin called Livalo.I have a drug plan with DR, and showed them an internet offer for a free trial of the drug.
The pharmacist tells me NO he can't approve it because I am on medicare. I point out that there is no such restriction on the coupon. He insists there is. I call corp DR and ask if this is true.
She tells me No, and says she will call the drugstore to tell the Pharmacist. After much wrangling I got the free samples, but the Pharm. makes me promise that I will refill it at DR going forward.
What Chutzpa or just arrogant stupidity.
Monetary Loss: $70.