Product: Duane Reade Customer Care Clear all filters (11 of 11 reviews match)
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I went into the store on Amboy and Clark Avenue in Staten Island and I dropped off my FedEx paperwork at 11 AM in the morning to the drop off locations ask the girl behind the counter told me thank you and she was scanning in the packages that I had dropped off I had...
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Duane Reade Customer Care
#1165669
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I'm a usual customer at Duane Reade in the New York area (Bronx, New York). I never experienced a difficult time at any of these locations, it's probably because I don't walk in with an attitude, being that this is a kind of job where many people walk in stressed out...
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5.0
Product
Duane Reade Customer Care
#1091226
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~ June 30, 12pm ~ Duane Reade Store #14352 I've never seen anyone being so rude to curstomers at any store in United States! Sale associate's Name: Mayra I'm not going to waste time and tell stories because I don't think that sales person has any room for skills...
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Duane Reade Customer Care
#1068171
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if she wanted to be indirect, she could have offered to assist me. This is not acceptable. Treat people accordingly. I walk in off the street and the first thing you see is my race, which is black. I cannot change my complexion. I not sure if this is a Duane Reade...
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Anonymous
Anonymous

that's messed up, people are just shamelessly racist, it's mindboggling

1.6
Product
Duane Reade Customer Care
I didn't like
  • Manager customer service
#1067751
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WHY DON'T YOU HAVE YOUR OBNOXIOUS, RUDE STAFF WEAR NAME TAGS...PERHAPS THEY WOULD NOT FEEL SO SAFE IF THEY COULD BE IDENTIFIED!No reason to visit 57 and Third Ave. store when you can visit home depot a block away, newspaper stand half block away and whole foods across...
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1.0
Product
Duane Reade Customer Care
I didn't like
  • Hated it
#1065244
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Duane Reade on 106st corner of 3rd avenue is the worst place you could think of the people are rude and uncaring . after having a problem for a week with the insurance which could had been dealt with in a day they fnally on April 20 called to let me know I could pick...
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1.0
Product
Duane Reade Customer Care
#1037302
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Duane Reade - Customer Care Review from Brooklyn, New York
I've always been a big fan of Duane Reade, and you guys have really always been the store I go to but after this incident, I really am so beyond disgusted with your customer service that I will tell all my friends and family about this and hopefully they will refrain...
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1.0
Product
Duane Reade Customer Care
#908500
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Duane Reade Customer Care Review

I had to wait 10 minutes in my local Duane Reede for a sales person to unlock a plastic cover to a shelf to access Neutrogena face cream. How inconvenient and absurd. I am switching to Rite Aide!
Product
Duane Reade Customer Care
#845515
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I went to pick up my prescription yesterday at the Duane Reade at 80 maiden lane in New York,New York. The pill I was receive has many uses and one use is to prep for abortion. The pharmacy manager assumed this was the case and kept trying to tell me what the pill was...
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3.1
Product
Duane Reade Customer Care
I didn't like
  • Rudedisrespectful customer service
#833991
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The system was not taking any kind of cards, therefore it was cash only. Although I had cash when I approached the cashier and was only told then about the situation I suggested that the cashier make an announcement since most people were on there way to work and did...
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Product
Duane Reade Customer Care
I didn't like
  • Rudedisrespectful customer service
#753360
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